Returns & Exchanges
At LiberNovo, we want you to be completely satisfied with your home decor and furniture; if your purchase doesn't perfectly fit your space, you can return it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log in to your account and select the order you wish to return, or contact our support team with your order number to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware, assembly manuals, and protective padding are included to prevent damage during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided by our team to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.